Returns and Refunds

All returns require a Return Merchandise Authorization. (RMA)

Email buttonsandbeans@shaw.ca to acquire.

 

Please note:

-  Return requests are only accepted within 15 business days of receipt. 

-  All items must be in; unworn, unused condition and in the original packaging. 

-  Return shipping is the responsibility of the purchaser; tracking is recommended. 

-  Customer must send the return within 30 days of receipt of the return authorization.

-  All Custom orders are final sales; however, if there is an issue with your order, please get in touch with us within 15 business days of receipt. 

-  Defective item and wrong item received returns must be submitted within 5 business days of receipt and a return shipping label will be provided at no cost.

 

All the above criteria must be met for the refund to be approved and issued.

Refunds are issued within 2 business days after the return has been received.

Please allow 2-10 business days for your credit card company to post the refund to your account.